Smart Retail City Lab
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Commitment

Plan retail development

  • 1 — Context
  • 2 — Vision
  • 3 — Approaches

Urban retailing is an essential and key link for towns and their residents. It ensures the animation of districts, provides jobs and creates wealth, and is a constituent element of a town's identity. The construction of the Smart Retail City was achieved with the integration of retailing, this being considered a strong lever in regional development. Let's plan urban retail development together!

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The mix of retail functions in the region

Retailing ensures the distribution of goods and services across the region and generates a significant number of quality, non-relocatable jobs. When it is incorporated into the urban fabric, retailing becomes a vector of local identity, a marker for users of the town. It is also a tool for social appeasement: retailing is, by its very presence, reassuring, creating an urban climate of confidence and safety. For a town, a strong and living retail fabric is also evidence of tourist appeal since, in combination with the rest of the infrastructure, a town's retail provision will differentiate it and position it internationally.

 

Moving towards a tool that assists in political decision-making

Despite these different economic and social aids, retailing often remains hidden in the blind spot of public policies. It is complex to manage and think about since it lies at the intersection of multiple skills that have concentrated on other activity sectors at the expense of this one. The lack of interest paid to retailing in strategic economic development documents is evident. Today, the trend appears to be reversing and the powers of public policies in the field of retail development have developed considerably.

Significant economic and social challenges are presented by retail development, associated with a very strong correlation between retailing and public space, and it is essential to reflect on and draw up a broad outline of such development.

 

How, then, do you plan retail development when retailing is so cross-sectional and dependent on as many regional competences as stakeholders?

By mobilising all actors in the sector in order to establish a retail development strategy that is proactive, intelligent and dynamic.

 

So, public authorities, retail associations, retailers... Take a stand and adopt the ... strategy:

  • We are designing a retail plan that will show a current and future view of the situation in the sector.
  • We are working to establish a vision shared by all retail development actors in the region
  • We are mobilising all competent actors to create the action plans to be implemented
  • We are applying corrective measures by developing actions to be carried out in the region

To achieve this commitment, we have set up an innovation cycle in four phases

Research

Positioning

Co-creation

Development

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Assert the identity of retail districts

To encourage the development of innovative and appropriate projects in retail districts that have a defining effect on the region, it is essential to reveal their core identity and to position them strategically with regard to their users: consumers, local actors, investors, etc. In other words, the notion of regional marketing starts to make sense, allowing the development of an intelligent retail development strategy. Let's assert the identity of retail districts together!

Excel in Retail Design

Consumption and shopping habits are changing. Customer experience has become an essential test when developing retail concepts. At the same time, public policies rely on retail trade that drives tourism and regional appeal. Together, let's start up an Eco Retail Design revolution to develop the urban retail trade!

Rejuvenate urban markets

The role of markets is central to the economic and social activity of towns. With their variety and direct impact on the vitality of retail districts, they have a real positive effect on the appeal of towns. Key actors in towns must make sure that markets remain dynamic and oversee their coherent, organised development within the region. Let's rejuvenate urban markets together!

Ensure the accessibility of shops

Current thinking attaches increasing importance to citizen wellbeing. But that's not the only issue. The idea of increased mobility and accessibility in towns, by all, is also forming part of the debate. Using the retail region is everybody's business. Let's devise a human urban retail business together!
Smart Retail City Lab 110 Chaussée de Charleroi
1060 Brussels – Belgium

+32 (0)2 502 41 91
lab@hub.brussels

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  • The project is developed as part of hub.brussels, Brussels Business Support Agency

  • This project is co-financed by the Brussels-Capital Region and the European Union ERDF programme for 2015-2020

  • Certified by the ENoLL Network.

  • The project was launched by atrium.brussels

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