Method of continuous improvement to evaluate, direct and compare projects carried out. This method involves a participative workshop with users and allows opinions to be gauged, shared and focused.
Innovation phase
PositioningActivity type
- Analysis
Duration
4hDifficulty
2/5Level of involvement
advancer,Number
4 to 10Profile
Recruit users of the project, the activity or the strategy to be evaluated. Ideally, mix direct and indirect users to generate an in-depth understanding of the topic.Operational team
One general leader - one secretaryLocation
The location should comprise two rooms fitted with tables and chairsMaterials required
Felt-tips, flipchart, Post-it notes,Advantages
Collective and constructive discussion of a project, identification of clear post-project direction.Important points
Preparation
- Draw up a project activity report listing details for each of three key aspects: objectives, achievements, results.
- Invite relevant users to the workshop and send them the project activity report to read
- Update the various tools depending on the project
Proceedings
Collective reading of activity report
10 minThe participants list and annotate the activity report individually
Evaluation
60 minThe participants are invited to put forward their evaluation of each project objective, achievement and result, completing the 'Evaluation' area of the grid (see 'Evaluation/capitalisation' worksheet)
- In two groups, the participants write their comments on Post-it notes and place them on the grid in the 'Evaluation' area.
- After 40 minutes the two groups combine and discuss the various points put forward.
- The secretary notes the entire discussion.
Capitalisation
50 minThe participants are invited to suggest good practices or solutions for improvement in relation to each evaluation point by completing the 'Capitalisation' area of the grid ('Evaluation/capitalisation' worksheet)
- The two groups exchange grids.
- Each group uses Post-it notes to write suggested good practices and solutions for improvement related respectively to the strengths and weaknesses suggested by the other group.
- After 30 minutes the two groups combine and discuss the various points put forward.
- The secretary notes the entire discussion.
Direction
50 minThe participants are invited to suggest a model for the future project by completing the grid ('Direction' sheet)
- Collectively, and based on the previous points in the grid, the participants discuss and answer the questions in the 'Direction' grid.
- The moderator leads the conversation and summarises the suggestions, which he writes on the grid.
- The secretary notes the entire discussion.
Transmission of results
- Send the report on the workshop to the participants
- Send a satisfaction survey to the participants (See 'Satisfaction survey' worksheet)
- Produce an article about the workshop